Methods of Ordering Your Repeat Prescriptions

Via the NHS App – Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android.

NHS Online Login – You can view your current repeat medication and order the items you require. This is for patients who have a NHS login.

Send an Online Message

By calling surgery on 01922 927200

By repeat slip or on paper
You can drop your repeat slip in the prescription box

Please Read – Notice For All Patients Effective From 31 May 2024

The way you order your repeat prescriptions is changing.

From 31 May 2024, your GP practice will be taking over the responsibility for your repeat prescriptions. 

​After this date, you will not be able to order repeat prescriptions using the Prescription Ordering Direct (POD) telephone service. 

How can I order my repeat prescription?  

  • on the NHS App 
  • by logging into your NHS account at 
  • by requesting a repeat prescription on your GP practice website 
  • if you are unable to use any of these methods, please contact the practice after 10am to discuss your options

​Please note the POD service is only available to patients registered at Modality GP practices in Walsall. 

​Find out more about the POD service transition at


HRT Prepayment Certificate

From the 1 April, the Government is launching the HRT Pre-Payment Certificate (PPC) to reduce prescription costs for women receiving Hormone Replacement Therapy (HRT).

The HRT PPC will be available to buy in one single payment online at, or in-person at some pharmacies. You can call 0300 330 2089 for help and support.

Before buying an HRT PPC, you should check if:

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions. Go to Medicines A to Z (

If you would like to speak to someone at the GP surgery about your prescription, please fill in the form on our Online Service.

Medication Reviews

If you have a repeat prescription, we will ask you to come in at least once a year for a review. Please make sure you book a routine appointment when we ask you to come in for your review.

About Pharmacists

Pharmacists are experts in medicines who can help you with minor health concerns.

As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Prescription Charges

These charges apply in England only.   In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 3-month PPC: £31.25
  • 12-month prepayment certificate (PPC): £111.60

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.